Terms of Use
Welcome to Bikalananda Kar’s Rasagola. These Terms of Use govern your access to and use of bkrasagola.com (the “Website”), including its content, products, services, features and other offerings.
The Website is operated by M/S Kar & Brothers, Salepur, Cuttack, Odisha – 754202, India.
By accessing, browsing or using this Website, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use the Website.
1. Use of the Website
You may use this Website for lawful purposes and in accordance with these Terms of Use.
You agree not to:
- Use the Website for any unlawful, fraudulent or unauthorised purpose.
- Attempt to gain unauthorised access to the Website, its servers, databases or systems.
- Interfere with or disrupt the Website or its functionality.
- Copy, reproduce, distribute or commercially exploit Website content without prior written permission.
- Use automated systems, bots, crawlers or similar tools to collect information from the Website without authorisation.
- Upload or transmit any material that is unlawful, harmful, defamatory, obscene or otherwise objectionable.
- Misrepresent your identity or provide false information while using any feature of the Website.
We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, ingredients, availability and other information displayed on the Website are accurate and up to date.
However:
- Product images are provided for representation purposes and actual products may vary slightly in appearance, colour, size, packaging or presentation.
- Product availability may change without prior notice.
- Product specifications, packaging and ingredients may be updated from time to time.
- Information displayed on the Website may contain inadvertent typographical or technical errors.
We reserve the right to correct errors, update information and modify or discontinue products at any time without prior notice.
3. Food Products and Allergens
Our Website may display information relating to sweets, namkeen, bakery products, chocolates, snacks and other food products.
Customers are responsible for reviewing product labels, ingredient information and allergen information before consuming any product, particularly where they have known food allergies, intolerances or dietary restrictions.
Where required, customers should contact us directly for clarification regarding ingredients or product information before placing an order or consuming a product.
4. Orders and Purchases
Where online purchasing functionality is available, placing an order through the Website constitutes an offer to purchase the selected product(s).
An order may be subject to:
- Product availability.
- Verification of customer and delivery information.
- Successful payment or payment authorisation, where applicable.
- Other applicable commercial and operational conditions.
We reserve the right to accept, reject, cancel or limit an order where necessary, including in cases involving product unavailability, pricing errors, suspected fraudulent activity or inaccurate customer information.
Any applicable shipping, delivery, cancellation, replacement or refund conditions will be governed by the policies communicated on the Website or at the time of purchase.
5. Prices and Payments
Prices displayed on the Website may be changed from time to time without prior notice.
Where applicable, taxes, delivery charges, payment-processing charges or other applicable charges may be added to the order value and displayed during the purchase process.
We are not responsible for errors caused by third-party payment gateways or financial institutions. Any payment-related issue may need to be resolved in coordination with the relevant payment service provider.
6. Delivery
Delivery availability, timelines and charges may vary depending on the customer’s location, product availability, order quantity and other operational factors.
Any delivery estimate provided by us is indicative and may be affected by circumstances beyond our reasonable control, including transportation delays, weather conditions, public holidays, natural events, strikes or other unforeseen circumstances.
Customers are responsible for providing accurate and complete delivery information.
7. Intellectual Property
All content available on the Website, including but not limited to:
- Brand names and logos
- Text and written content
- Product descriptions
- Photographs and images
- Graphics and designs
- Videos
- Illustrations
- Website layout and visual elements
- Trademarks and other brand assets
is owned by, licensed to, or otherwise lawfully used by Bikalananda Kar’s Rasagola / M/S Kar & Brothers, unless otherwise stated.
Such content is protected under applicable intellectual property laws.
You may view and use the Website for personal and legitimate purposes only. You may not reproduce, modify, publish, distribute, sell, transmit or commercially exploit any Website content without our prior written consent.
8. Trademarks
“Bikalananda Kar’s Rasagola” and associated logos, names, designs, slogans and other brand identifiers may constitute trademarks or other proprietary intellectual property.
Nothing contained on the Website grants you any licence or right to use these marks without our prior written permission.
9. User-Submitted Information
If you submit information, feedback, reviews, enquiries, photographs or other material through the Website, you agree that:
- The information provided by you is accurate to the best of your knowledge.
- You have the necessary rights and permissions to submit the material.
- Your submission does not violate any applicable law or the rights of another person.
You should not submit confidential, sensitive or proprietary information unless specifically requested.
10. Third-Party Links and Services
The Website may contain links to third-party websites, platforms, payment services, social media pages or other external resources.
Such links are provided for convenience. We do not necessarily control, endorse or assume responsibility for the content, availability, privacy practices or services of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
11. Website Availability
We aim to keep the Website accessible and functional; however, we do not guarantee that the Website will always be available, uninterrupted, secure or error-free.
The Website may occasionally be unavailable due to maintenance, technical issues, updates, security measures or circumstances beyond our control.
We reserve the right to modify, suspend or discontinue any part of the Website without prior notice.
12. Disclaimer
To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We make reasonable efforts to provide accurate and useful information but do not warrant that:
- The Website will always be available or error-free.
- All information will always be complete, current or accurate.
- The Website will be free from viruses or other harmful components.
- Any particular result or experience will be obtained from using the Website.
Nothing in these Terms is intended to exclude any consumer rights or protections that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Bikalananda Kar’s Rasagola, M/S Kar & Brothers, its owners, employees, representatives and affiliates shall not be liable for indirect, incidental, consequential or special losses arising from or relating to your use of the Website.
Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law.
14. Indemnification
You agree to indemnify and hold harmless Bikalananda Kar’s Rasagola, M/S Kar & Brothers, its owners, employees, representatives and affiliates from claims, losses, liabilities, damages, costs or expenses arising from:
- Your violation of these Terms.
- Your misuse of the Website.
- Your violation of applicable law.
- Your violation of the rights of another person or entity.
- Information or material submitted by you through the Website.
15. Privacy
our use of the Website may involve the collection and processing of personal information.
Such information will be handled in accordance with our Privacy Policy, which should be read together with these Terms of Use.
16. Changes to These Terms
We may update or modify these Terms of Use from time to time to reflect changes in our services, business practices, legal requirements or Website functionality.
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
17. Governing Law and Jurisdiction
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, courts having appropriate jurisdiction in Odisha, India shall have jurisdiction over disputes arising from or relating to these Terms or your use of the Website.
18. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue to remain in effect.
19. Entire Agreement
These Terms of Use, together with any applicable Privacy Policy, Cookie Policy, Shipping Policy, Refund/Cancellation Policy and other policies published on the Website, constitute the terms governing your use of the Website and related services.
20. Contact Us
If you have any questions, concerns or requests regarding these Terms of Use, please contact us:
M/S KAR & BROTHERS
Salepur, Cuttack, Odisha – 754202
India
Email: contact@bkrasagola.com
Phone: +91 83429 62901
For product-related queries, customers may also contact us through the contact options provided on the Website.
Bikalananda Kar’s Rasagola
A legacy of taste, tradition and quality.